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πŸ’Ό Quotes and Booking

Comprehensive guide to understanding FL3XX quotes and bookings, including definitions, status codes, references, and workflow types

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πŸ“‹

Overview and Definitions

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Booking Status Legend

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External References

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Workflow and Origin Types

The FL3XX application enables users to create, view, and update quote requests seamlessly. Understanding the distinction between quotes and bookings is fundamental to working effectively with the FL3XX system.

Core Definitions

In the FL3XX system, the terms quotes and bookings are frequently used, but they have distinct meanings:

πŸ’¬ Quote

A preliminary request for pricing and availability information. It serves as an estimate of costs and availability but does not signify any commitment.

βœ… Booking

A confirmed reservation indicating a commitment to purchase.

πŸ’‘ Key Distinction

The primary distinction between a quote and a booking lies in the level of confirmation. While quotes are inquiries or estimates, bookings reflect finalized commitments.

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Sales Module

Quotes and bookings are managed in the Sales module, which handles customer‑related processes.

✈️

Dispatch Module

Flights are coordinated within the internal Dispatch module, which focuses on operational aspects.

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Multi‑leg Support

Both quotes and bookings can involve multiple legs, with each leg representing an individual flight segment.

Quote Details

Each quote includes essential details that provide comprehensive information about the flight request:

  • Aircraft Information: Aircraft tail number, model, type, and number of seats available.
  • Flight Details: Departure and arrival airports, including specific dates and times for each leg.
  • Passenger Information: Total number of passengers and any specific passenger requirements.
  • Restrictions and Warnings: Any applicable warnings, restrictions, or special considerations for the flight.
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Booking Status Legend

Understanding status codes

Reference

FL3XX uses single‑letter codes to represent different booking statuses throughout the quote‑to‑booking lifecycle:

  • RNew request
  • aNew Avinode request
  • WNew web request
  • QQuote (request that has been answered)
  • AAccepted quote
  • OOwner’s approval pending (if applicable)
  • SSigned
  • BBooking
  • FFlights pending (everything else is done)
  • CCanceled quote/booking
  • DDropped (unanswered request with past flights)
  • MMaintenance workflow
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External References

Booking IDs and references

Integration
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Workflow and Origin Types

Available workflow and origin types

Classification