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Quotes & Booking

The FL3XX application enables users to create, view, and update quote requests seamlessly.

Each quote includes essential details such as:

  • Aircraft tail number
  • Number of seats
  • Model and type of aircraft
  • Departure and arrival airports, including dates and times
  • Number of passengers
  • Applicable warnings or restrictions

In the FL3XX system, the terms quotes and bookings are frequently used, but they have distinct meanings:

Quote: A preliminary request for pricing and availability information. It serves as an estimate of costs and availability but does not signify any commitment.

Booking: A confirmed reservation indicating a commitment to purchase.

The primary distinction between a quote and a booking lies in the level of confirmation.

While quotes are inquiries or estimates, bookings reflect finalized commitments.

Both quotes and bookings are integral to the sales module and can involve multiple legs, with each leg representing an individual flight segment.

Quotes (or quote requests) are managed in the sales module, which handles customer-related processes.

Flights, on the other hand, are coordinated within the internal dispatch module, which focuses on operational aspects.

Booking Status Legend

R – New Request
a – New Avinode Request
W – New Web Request
Q – Quote (= Request that has been answered)
A – Accepted Quote
O – Owner’s Approval pending (if applicable)
S - Signed
B – Booking
F – Flights pending (everything else is done)
C – Canceled Quote/ Booking
D – Dropped (when the flights of an unanswered Request are in the past, the Request is Dropped automatically)

External Reference / Booking ID

Every booking in the FL3XX system is assigned a unique reference number, which can be used to retrieve booking details at any time.

  • When a quote is generated via the FL3XX API, this reference number is automatically created and is referred to as the externalReference.
  • Alternatively, you can provide your own unique externalReference in the payload when posting a booking.

If you are using the FL3XX web app to create a booking, the system generates an internal reference called the bookingId, which serves as the identifier for that booking.

Workflow types

COMMERCIAL
MAINTENANCE
PRIVATE
TRAINING
OWNER
INTERNAL
RESERVED
CHARTER
SUBCHARTER
SCHEDULED
AMBULANCE
CUSTOM1
CUSTOM2
CUSTOM3
CUSTOM4
CUSTOM5
CUSTOM6
BROKER

Origin Types

AVINODE - Booking from Avinode
FAX - Booking from FAX EMAIL - Booking from emails PHONE - Booking from the Smartphone app
WEB - Booking from the external API
EXTERNAL_DISPATCH - Booking imported from external application
IMPORT - Booking imported from external application
DISPATCH - Booking from internal dispatch