πΌ Quotes and Booking
Comprehensive guide to understanding FL3XX quotes and bookings, including definitions, status codes, references, and workflow types
Overview and Definitions
Booking Status Legend
External References
Workflow and Origin Types
The FL3XX application enables users to create, view, and update quote requests seamlessly. Understanding the distinction between quotes and bookings is fundamental to working effectively with the FL3XX system.
Core Definitions
In the FL3XX system, the terms quotes and bookings are frequently used, but they have distinct meanings:
π¬ Quote
A preliminary request for pricing and availability information. It serves as an estimate of costs and availability but does not signify any commitment.
β Booking
A confirmed reservation indicating a commitment to purchase.
π‘ Key Distinction
The primary distinction between a quote and a booking lies in the level of confirmation. While quotes are inquiries or estimates, bookings reflect finalized commitments.
Sales Module
Quotes and bookings are managed in the Sales module, which handles customerβrelated processes.
Dispatch Module
Flights are coordinated within the internal Dispatch module, which focuses on operational aspects.
Multiβleg Support
Both quotes and bookings can involve multiple legs, with each leg representing an individual flight segment.
Quote Details
Each quote includes essential details that provide comprehensive information about the flight request:
- Aircraft Information: Aircraft tail number, model, type, and number of seats available.
- Flight Details: Departure and arrival airports, including specific dates and times for each leg.
- Passenger Information: Total number of passengers and any specific passenger requirements.
- Restrictions and Warnings: Any applicable warnings, restrictions, or special considerations for the flight.
Booking Status Legend
Understanding status codes
FL3XX uses singleβletter codes to represent different booking statuses throughout the quoteβtoβbooking lifecycle:
- RNew request
- aNew Avinode request
- WNew web request
- QQuote (request that has been answered)
- AAccepted quote
- OOwnerβs approval pending (if applicable)
- SSigned
- BBooking
- FFlights pending (everything else is done)
- CCanceled quote/booking
- DDropped (unanswered request with past flights)
- MMaintenance workflow
External References
Booking IDs and references
Workflow and Origin Types
Available workflow and origin types